Triage Investor Email Enquiries

from $450

Shareholder emails pile up fast when nobody owns the inbox full time. We triage incoming investor enquiries, draft responses to the routine ones and flag anything that needs a director's direct attention, so nothing sits unanswered for three weeks.

What's included

  • Review and categorisation of incoming investor emails
  • Draft responses to routine, factual enquiries
  • Flagging enquiries that need a director or company-specific answer

Who it's for

  • Companies without a dedicated investor relations inbox owner
  • Directors currently answering every shareholder email themselves
  • Periods of higher than usual enquiry volume, such as after a capital raise or major announcement

Frequently asked questions

Will you send responses directly to shareholders?

We draft the responses for your review. Whether they go out under your name directly or after your sign-off is something we confirm as part of scoping the job.

What happens with enquiries that need company-specific knowledge?

Anything that needs information only your team holds gets flagged back to you with a suggested response where possible, rather than us guessing at an answer.